Administration Officer
Hours: 16 hours per week (a typical schedule to be agreed with occasional flexibility).
Location: From Hethersett Village Hall office (upstairs)
Salary (SCP): Scale Point 10-12, £14.35 – £14.59 per hour £11,969 – £12,170 per annum (depending on qualifications and experience).
Benefits: Local Government Average Salary Pension Scheme, Employee assistance scheme.
We are seeking a detail orientated Administration Officer with a ‘can-do’ attitude, who can provide high quality and accurate administration support. The candidate will have a good general education, demonstrating numeracy and literacy, with excellent communication skills and ability to prioritise tasks.
The ability to handle sensitive and confidential information, both with the council and externally is essential.
Key Functions:
• Work closely with the Clerk regarding upcoming agenda items and to prepare draft agenda and minute papers
• Ensure all pre-publicity of meetings is published for upcoming committee meetings in accordance with the Local Government Act 1972 Schedule 12
• To assist with projects, campaigns and engagement activities
• To maintain the Council’s on-line presence including social media and website
• Assist in the maintaining of an effective filing system recording Council business
• Answering telephone calls and directing calls and other correspondence to the appropriate officers. Dealing with enquiries from the public about council services/activities and referring to Council Officers, or to other agencies/services where appropriate.
• To design materials (posters) on Canva based system (training provided)
• Receiving correspondence and documents on behalf of the Council and bringing such items to the attention of the Clerk, and/or Council Officers. Issuing correspondence following the instructions of the Clerk.
• Receiving planning notifications and decision notices and sharing with Cllrs, as delegated by the Clerk.
• Organising and setting up meetings both internally and externally, in person and virtual, issuing invites and booking venues.
• Receiving, recording, and reporting issues with Council assets, and ensuring these are passed to the Clerk.
• Receiving, recording, and reporting issues with service delivery provided by partners or contractors and ensuring these are shared.
• Assisting in the organisation and delivery of Council events, and Council supported events.
• To undertake training as required.
• To undertake any duties, commensurate with the level of the role, as directed by the Clerk
Please complete the application form and return to: sara@hethersettparishcouncil.gov.uk
Closing date for applications: Friday 21st August, 12pm
Hethersett Parish Council is an Equal Opportunity Employer and welcomes applications from all sections of the community.
Person Specification
| Essential | Desirable |
| Qualifications Education to GCSE Standard at grades A-C for a minimum of 5 GCSEs including Mathematics and English or equivalent (Key skills at Level 2) | Business and Administration NVQ level 3 Certificate or equivalent |
| Experience & skills Experience of general office procedures e.g. manual and computerised records and filing systems, photocopying, emails, etcExperience of working in a teamOrganised approach to work in relation to file and record keepingGood knowledge of Microsoft Office, particularly with Word and Excel Good communication and numeracy skills | Experience of working within a local authority setting Knowledge of Word Press |
| Interpersonal Skills Clear communication Diplomacy Discretion People skills Adaptability | |
| Motivation Willing to develop knowledge and experience Flexible approach to changing work tasks |


